Terms of Service
By accessing or using HangFive’s services, you agree to be bound by these terms, including our Privacy, so it is important that you read this agreement carefully before you create an account. We may update the terms from time to time, so you should check this page regularly for updates.
Welcome to HangFive, operated by HangFive, Inc. As used in this Agreement, the terms “HangFive,” “us,” “we,” the “Company”, and “our” shall refer to HangFive, Inc. and/or HangFive, Inc., as appropriate. By accessing or using our Services on www.HangFive.co (the “Website”), the HangFive mobile application (the “App”), or any other platforms or services HangFive may offer (collectively, the “Service” or our “Services”), you agree to, and are bound by, these Terms of Use (the “Terms” or “Agreement”). This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status. Your use of our Services is also subject to the Privacy, and any terms disclosed and agreed to by you when you purchase additional features, products, or services from HangFive (“Additional Terms Upon Purchase”), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not use our Services. We reserve the right to modify, amend, or change the Terms at any time. Notice of any material change will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the Terms via email or other means, as appropriate under the circumstances; however, you are responsible for regularly checking this page for notice of any changes. We agree that future changes will not be retroactive without your consent. Your continued use of our Services constitutes your acceptance of any change, and you will be legally bound by the updated Terms. If you do not accept a change to the terms, you should stop using our Services immediately.
2. Intellectual property rightsThe Services and all related content, features, and functionality (including, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by HangFive, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.Subject to these Terms, you are permitted to access and use the Services for your personal, non-commercial use only.The HangFive name, the HangFive logo and all related names, logos, product and service names, designs, and slogans are trademarks of HangFive. You must not use such marks without our prior written permission. You may not do any of the following (or enable anyone else to do so):copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, print, monitor, make available, modify, or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms.use the Services, any tools provided by the Services, or any content on the Services for any commercial purposes without our consent.violate or infringe HangFive’s copyrights, trademarks, or other intellectual property rights.If you’d like to use our brand assets in a way not covered by these guidelines, please reach out to us at info@hangfive.co.If you violate these Terms,, your right to access and use the Services will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved by the Company. Any access or use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
3. Prohibited usesYou may use the Services only for lawful purposes and in accordance with these Terms. If your access or use of the Services is prohibited by applicable law, then you are not authorized to access or use the Services. We are not responsible if you access or use the Services in any manner that violates applicable law. You agree not to use the Services:In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries).For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.In a manner that violates the content standards set out in these Terms when you send, knowingly receive, upload, download, use, or re-use any material that violates these Terms or applicable law.To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” or “spam” or any other similar solicitation.To impersonate or attempt to impersonate HangFive, a HangFive employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses or usernames associated with any of the foregoing).To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm HangFive or users of the Services or expose them to liability.Additionally, you agree not to:Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material available through the Services.Use any device, software, or routine that interferes with the proper working of the Services.Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the servers on which the Services are stored, or any server, computer, or database connected to the Services.Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.Otherwise attempt to interfere with the proper working of the Services.
4. Social contentMany of our Services let you create, upload, post, send, receive, and store content (collectively, “Social Content”).You may not use the Services, or enable anyone else to use the Services, in a manner thatviolates or infringes someone else’s rights of publicity, privacy, copyright, trademark, or other intellectual property right.bullies, harasses, intimidates, defames, doxes, spams, or solicits our users.is illegal.Any Social Content you post through the Services will be considered Personal Information and treated as such under the terms outlined in the Privacy Policy, including any rights that HangFive and its affiliates may have in and to the Personal Information. You represent and warrant that:You own or control all rights in and to Social Content posted by you and have the right to grant HangFive and its affiliates the rights outlined in the Privacy Policy.All Social Content you post do not and will not infringe or violate the rights of any third party.All Social Content you post do and will comply with these Terms.You understand and acknowledge that you are responsible for any Social Content you post, and you, not HangFive, have fully responsibility for such Social Content, including its legality, reliability, accuracy, and appropriateness.We are not responsible, or liable to any third party, for the content or accuracy of any Social Content posted by you or any other user of the Services.While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including to provide and develop the Services or if we think your content violates these Terms. You alone, though, remain responsible for the content you create, upload, post, send, or store through the Service.
5. FeesThe Company may, now or in the future, charge service fees for the use of the Services or certain Service features. You agree to pay to the Company all fees for products or services purchased on or through the Services under your Account at the then-current prices and rates (including any applicable taxes), and to abide by the Company’s payment terms in effect at the time of such purchase. The Company may change the fees for use of the Services or any Service features or add new fees or charges, at any time. For any change in fees for products or services purchased under your Account, the Company will send you a notice of such change in advance of the time such change takes effect (via a message on or through the Services).
6. Terminating or suspending an accountWe may, for any reason and in our sole discretion, suspend, limit, or terminate your Account and your access to or use of the Services, without notice or liability to you. You may terminate your Account and stop using the Services at any time by notifying us at info@hangfive.co and providing sufficient information for us to verify your identity. Upon the termination of your Account, you must cease all use of the Services. Termination of your Account will not affect any of our rights or your obligations arising under these Terms prior to such termination. Provisions of these Terms that, by their nature, should survive termination of your Account will survive such termination.
7. Procedure for alleging copyright infringementPursuant to the Digital Millennium Copyright Act of 1998 (the “DMCA”), copyright owners who allege infringement of their copyrights on the Website and/or Apps may file a notice of infringement with the Company by contacting the designated agent using the information provided below:
Address: HangFive, 69 Charlton Street., New York, NY 10014
Email: legal@hangfive.co Filing a notice of infringement with the federal government of the United States requires compliance with the requirements specified in Title II of the DMCA. The text of this statute can be found at the U.S. Copyright Office website, copyright.gov.
8. Reliance on information postedThe information presented through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user of the Services or by anyone who may be informed of information presented through the Services.The Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by HangFive, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of HangFive. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
9. ACCOUNT ELIGIBILITY; YOUR RESPONSIBILITIESBefore you create an account on HangFive, make sure you are eligible to use our Services. This Section also details what you can and can’t do when using the Services, as well as the rights you grant HangFive.By using our Services, you represent and warrant that:You are at least 12 years old; You are legally qualified to enter a binding contract with HangFive; You are seeking a meaningful relationship. You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; You are not on any list of individuals prohibited from conducting business with the United States; You are not prohibited by law from using our services;
You have not have been convicted of or pled no contest to a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence; You are not required to register as a sex offender with any state, federal or local sex offender registry; You do not have more than one account on our Services; and You have not previously been removed from our Services by us, unless you have our express written permission to create a new account. If at any time you cease to meet these requirements, you must immediately delete your account, and we retain the right to remove your access to our services without warning. You agree to:Comply with these Terms, and check this page from time to time to ensure you are aware of any change;• Comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;• Use the latest version of the Website and/or App;• Treat other users in a courteous and respectful manner, both on and off our Services and abide by our membership principles;• Be respectful when communicating with any of our customer care representatives or other employees; and• Maintain a strong password and take reasonable measures to protect the security of your login information.• Present yourself respectfully and authentically by adding at least one photo that shows your face. You agree that you will not:Misrepresent your identity, age, current or previous positions, qualifications, or affiliations with a person or entity;• Use the Services in a way that damages the Services or prevents their use by other users;• Use our Services in a way to interfere with, disrupt or negatively affect the platform, the servers, or our Services’ networks;• Use our Services for any harmful, illegal, or nefarious purpose;• Harass, bully, stalk, intimidate, assault, defame, harm or otherwise mistreat any person;• Post or share Prohibited Content (see below);• Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person’s personal information without his or her permission;• Solicit money or other items of value from another user, whether as a gift, loan, or form of compensation;• Use another user’s account;• Use our Services in relation to fraud, a pyramid scheme, or other similar practice; or• Violate the terms of the license granted to you by HangFive (see Section 6 below).• Disclose private or proprietary information that you do not have the right to disclose;• Copy, modify, transmit, distribute, or create any derivative works from, any Member Content or Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without HangFive’s prior written consent;• Express or imply that any statements you make are endorsed by HangFive;• Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;• Upload viruses or other malicious code or otherwise compromise the security of our Services;• Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services;• “Frame” or “mirror” any part of our Services without HangFive’s prior written authorization;• Use meta tags or code or other devices containing any reference to HangFive or the platform (or any trademark, trade name, service mark, logo or slogan of HangFive) to direct any person to any other website for any purpose;• Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services, or cause others to do so;• Use or develop any third-party applications that interact with our Services or Member Content or information without our written consent;• Use, access, or publish the HangFive application programming interface without our written consent;• Probe, scan or test the vulnerability of our Services or any system or network; or• Encourage, promote, or agree to engage in any activity that violates these Terms. Prohibited Content—HangFive prohibits uploading or sharing content that:Could reasonably be deemed to be offensive or to harass, upset, embarrass, alarm or annoy any other person;• Is obscene, pornographic, violent or otherwise may offend human dignity, or contains nudity;• Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;• Encourages or facilitates any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense;• Is defamatory, libelous, or untrue;• Relates to commercial activities (including, without limitation, sales, competitions, promotions, and advertising, solicitation for services, “sugar daddy” or “sugar baby” relationships, links to other websites or premium line telephone numbers);• Involves the transmission of “junk” mail or “spam”;• Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from HangFive or otherwise;• Infringes upon any third party’s rights (including, without limitation, intellectual property rights and privacy rights);• Was not written by you or was automatically generated, unless expressly authorized by HangFive;• Includes the image or likeness of another person without that person’s consent (or in the case of a minor, the minor’s parent or guardian), or is an image or likeness or a minor unaccompanied by the minor’s parent or guardian;• Is inconsistent with the intended use of the Services; or• May harm the reputation of HangFive or its affiliates. The uploading or sharing of content that violates these terms (“Prohibited Content”) may result in the immediate suspension or termination of your account.
10. CONTENTIt is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or post. You are expressly prohibited from posting inappropriate content.While using our Services, you will have access to: (i) content that you upload or provide while using our Services (“Your Content”); (ii) content that other users upload or provide while using our Services (“Member Content”); and (iii) content that HangFive provides on and through our Services (“Our Content”). In this agreement, “content” includes, without limitation, all text, images, video, audio, or other material on our Services, including information on users’ profiles and in direct messages between users.
10a. YOUR CONTENTYou are responsible for Your Content. Don’t share anything that you wouldn’t want others to see, that would violate this Agreement, or that may expose you or us to legal liability. You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content. You represent and warrant to us that the information you provide to us is accurate, including any information submitted through Facebook or other third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy. The content included on your individual profile should be relevant to the intended use of our Services. You may not display any personal contact or banking information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We encourage you to use caution in disclosing any personal information online. Your individual profile will be visible to other people around the world, so be sure that you are comfortable sharing Your Content before you post. You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties. By uploading Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 7 below. You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time in our sole discretion. Furthermore, you understand agree that we have no obligation to display or review Your Content.10b. MEMBER CONTENT While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms. Other users will also share content on our Services. Member Content belongs to the user who posted the content and is stored on our servers and displayed at the direction of that user. You do not have any rights in relation to Member Content, and you may only use Member Content to the extent that your use is consistent with our Services’ purpose of allowing use to communicate with and meet one another. You may not copy the Member Content or use Member Content for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your account if you misuse Member Content.10c. OUR CONTENT HangFive owns all other content on our Services. Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. All rights, title, and interest in and to Our Content remains with us at all times. We grant you a limited license to access and use Our Content as provided under Section 6 below, and we reserve all other rights.11. INAPPROPRIATE CONTENT AND MISCONDUCT; REPORTINGHangFive does not tolerate inappropriate content or behavior on our Services. We are committed to maintaining a positive and respectful HangFive community, and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services. We encourage you to report any inappropriate Member Content or misconduct by other users. You can report a user directly by tapping the three dots in the top right of any profile and selecting “Report”. You may also email HangFive Customer Service at legal@hangfive.co. Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998. To submit a complaint regarding Member Content that may constitute intellectual property infringement, see Section 12 (Digital Millennium Copyright Act) below.12. PRIVACYPrivacy is important to us. We have a separate policy about it that you should read.For information about how HangFive and its affiliates collect, use, and share your personal data, please read our Privacy Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.
13. RIGHTS YOU ARE GRANTED BY HANGFIVEHangFive grants you the right to use and enjoy our Services, subject to these Terms. For as long as you comply with these Terms, HangFive grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by HangFive and permitted by these Terms and applicable laws.14. RIGHTS YOU GRANT HANGFIVEYou own all of the content you provide to HangFive, but you also grant us the right to use Your Content as provided in this Agreement. By creating an account, you grant to HangFive a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, and distribute Your Content, including any information you authorize us to access from Facebook or other third-party source (if applicable), in whole or in part, and in any format or medium currently known or developed in the future. HangFive’s license to Your Content shall be non-exclusive, except that HangFive’s license shall be exclusive with respect to derivative works created through use of our Services. For example, HangFive would have an exclusive license to screenshots of our Services that include Your Content. In addition, so that HangFive can prevent the use of Your Content outside of our Services, you authorize HangFive to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services. HangFive is not obligated to take any action with regard to use of Your Content by other users or third parties. HangFive’s license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws).In consideration for HangFive allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to HangFive regarding our Services, you agree that HangFive may use and share such feedback for any purpose without compensating you.You agree that HangFive may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.15. PURCHASES AND AUTOMATICALLY RENEWING SUBSCRIPTIONSYou will have the opportunity to purchase products and services from HangFive. If you purchase a subscription, it will automatically renew—and you will be charged—until you cancel. HangFive may offer products and services for purchase through iTunes, Google Play or other external services authorized by HangFive (each, an “External Service,” and any purchases made thereon, an “External Service Purchase”). If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point is will expire. Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your membership, you must terminate your membership as set forth in Section 9.15a. EXTERNAL SERVICE PURCHASES AND SUBSCRIPTIONSExternal Service Purchases, including subscriptions, may be processed through the External Service, in which case those purchases must be managed through your External Service Account. Subscriptions automatically renew until you cancel. When making a purchase on the Service, you may have the option to pay through an External Service, such as with your Apple ID or Google account (“your External Service Account”), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, depending on where you live, which may change from time to time.If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing.To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not HangFive. To cancel a purchase made with your Apple ID, go to 'Settings, iTunes & App Stores, [click on your Apple ID], View Apple ID, Subscriptions', then find your HangFive subscription and follow the instructions to cancel. You can also request assistance at https://getsupport.apple.com. Similarly, if you subscribed on Google Play, cancellation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and go to 'Menu, My Apps, Subscriptions', then find your HangFive subscription and follow the instructions to cancel. You can also request assistance at https://play.google.com. If you cancel a subscription, you may continue to use the cancelled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.
If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, HangFive may terminate your account immediately in its sole discretion. HangFive will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account. Certain users may be entitled to request a refund. See Section 8b below for more information.
15b. REFUNDSGenerally, all purchases are nonrefundable. Special terms apply in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and the EU or European Economic Area.Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds.For subscribers residing in the EU or European Economic Area:In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin:
Your Right to Cancel—You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed.In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described below.If any of the above apply to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not HangFive. To request a refund, please contact your External Service directly; for example using your Apple device, go to 'Settings, iTunes & App Stores, [click on your Apple ID], View Apple ID, Purchase History'.
Find the transaction and select “Report a Problem.” You can also request a refund at
https://getsupport.apple.com.For any other purchase, please contact HangFive Customer Service with your order number (see your confirmation email) by mailing or delivering a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. Please also include the email address or telephone number associated with your account along with your order number. This notice shall be sent to: legal@hangfive.co.
16. ACCOUNT TERMINATIONIf you no longer wish to use our Services, or if we terminate your account for any reason, here’s what you need to know.You can delete your account at any time by logging into the App, going to the “Settings” tab, and selecting “Account” (the gear icon), and following the instructions to terminate your membership. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., iTunes, Google Play) to avoid additional billing. HangFive reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if you have violated these Terms, misused our Services, or behaved in a way that HangFive regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.If your account is terminated by you or by HangFive for any reason, these Terms continue and remain enforceable between you and HangFive, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.
17. NO CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKSHangFive does not conduct criminal background or identity verification checks on its users.YOU UNDERSTAND THAT HANGFIVE DOES NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. HANGFIVE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF USERS. HANGFIVE RESERVES THE RIGHT TO CONDUCT—AND YOU AUTHORIZE HANGFIVE TO CONDUCT—ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY TIME USING AVAILABLE PUBLIC RECORDS, AND YOU AGREE THAT ANY INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE. IF THE COMPANY DECIDES TO CONDUCT ANY SCREENING THROUGH A CONSUMER REPORTING AGENCY, YOU HEREBY AUTHORIZE THE COMPANY TO OBTAIN AND USE A CONSUMER REPORT ABOUT YOU TO DETERMINE YOUR ELIGIBILITY UNDER THESE TERMS.YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. SEX OFFENDER SCREENINGS AND OTHER TOOLS DO NOT GUARANTEE YOUR SAFETY AND ARE NOT A SUBSTITUTE FOR FOLLOWING THE SAFETY TIPS AND OTHER SENSIBLE SAFETY PRECAUTIONS. ALWAYS USE YOUR BEST JUDGMENT AND TAKE APPROPRIATE SAFETY PRECAUTIONS WHEN COMMUNICATING WITH OR MEETING NEW PEOPLE. COMMUNICATIONS RECEIVED THROUGH THE SERVICE, INCLUDING AUTOMATIC NOTIFICATIONS SENT BY HANGFIVE, MAY RESULT FROM USERS ENGAGING WITH THE SERVICE FOR IMPROPER PURPOSES, INCLUDING FRAUD, ABUSE, HARASSMENT, OR OTHER SUCH IMPROPER BEHAVIOR. Though HangFive strives to encourage a respectful user experience, it is not responsible for the conduct of any user on or off the Service. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person.18. DISCLAIMERHangFive’s Services are provided “as is” and we do not make, and cannot make, any representations about the content or features of our Services. HANGFIVE PROVIDES OUR SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. HANGFIVE DOES NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE. FURTHERMORE, HANGFIVE MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS’ ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT BY USERS YOU MEET THROUGH THE SERVICES.HANGFIVE TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, OR RECEIVES THROUGH OUR SERVICES NOR DOES HANGFIVE TAKE ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATION THROUGH HANGFIVE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. HANGFIVE IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION.19. DIGITAL MILLENNIUM COPYRIGHT ACTWe take copyright infringement very seriously. We ask you to help us to ensure we address it promptly and effectively. HangFive has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the “DMCA”). If you believe any Member Content or Our Content infringes upon your intellectual property rights, please submit a notification alleging such infringement (“DMCA Takedown Notice”) including the following: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works; Identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material; Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail; A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed. Any DMCA Takedown Notices should be sent to legal@hangfive.co,20. LIMITATION OF LIABILITY.HangFive’s liability is limited to the maximum extent by applicable law.TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HANGFIVE, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (II) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON, THROUGH, OR FOLLOWING USE OF THE SERVICES; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF HANGFIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL HANGFIVE’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO HANGFIVE FOR THE SERVICES WHILE YOU HAVE AN ACCOUNT.THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 13 SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
21. DISPUTE RESOLUTIONIn the unlikely event that we have a legal dispute, here is what you need to know. If you are dissatisfied with our Services for any reason, please contact HangFive Customer Service first so that we can try to resolve your concerns without the need of outside assistance. If you choose to pursue a claim against HangFive, these terms will apply.21a. ARBITRATION, CLASS-ACTION WAIVER, AND JURY WAIVERIf you pursue a legal claim against HangFive, you agree to arbitration (with limited exceptions).Except for users residing within the EU or European Economic Area, and where prohibited by law:The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or our Services shall be BINDING ARBITRATION administered by JAMS under the JAMS Streamlined Arbitration Rules & Procedures, except as modified by our Arbitration Procedures. The one exception to the exclusivity of arbitration is that either party has the right to bring an individual claim against the other in a small-claims court of competent jurisdiction, or, if filed in arbitration, the responding party may request that the dispute proceed in small claims court if the party’s claim is within the jurisdiction of the small claims court. If the responding party requests to proceed in small claims court before the appointment of the arbitrator, the arbitration shall be administratively closed, and if requested after the appointment of the arbitrator, the arbitrator shall determine if the dispute should be decided in arbitration or if the arbitration should be administratively closed and decided in small claims court. Whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding.By using our Services in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and the arbitrator shall determine all issues regarding the arbitrability of the dispute. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. For details on the arbitration process, see our Arbitration Procedures.Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for small-claims court actions) may be commenced only in the federal or state courts located in Delaware. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.The online dispute settlement platform of the European Commission is available under http://ec.europa.eu/odr. HangFive does not take part in dispute settlement procedures in front of a consumer arbitration entity for users residing in the EU or European Economic Area.
21b. GOVERNING LAWDelaware law and the Federal Arbitration Act will apply if there is a dispute (except in the EU and where prohibited by law). Except for users residing in the EU or European Economic Area or elsewhere where our arbitration agreement is prohibited by law, the laws of Delware, U.S.A., will apply to any disputes arising out of or relating to this Agreement or our Services. Notwithstanding the foregoing, the Arbitration Agreement in Section 15a above shall be governed by the Federal Arbitration Act. For the avoidance of doubt, the choice of Delaware governing law shall not supersede any mandatory consumer protection legislation in such jurisdictions.15c.21c. VENUEAny claims that are not submitted to arbitration for any reason must be litigated in Delaware. Except for users residing in the EU or European Economic Area, who may bring claims in their country of residence in accordance with applicable law, and except for claims that may be properly brought in a small claims court of competent jurisdiction in the county or other jurisdiction in which you reside or in Delaware, all claims arising out of or relating to this Agreement, to our Services, or to your relationship with HangFive that for whatever reason are not submitted to arbitration will be litigated exclusively in the federal or state courts of Delaware, U.S.A. You and HangFive consent to the exercise of personal jurisdiction of courts in the State of Delaware and waive any claim that such courts constitute an inconvenient forum.22. INDEMNITY BY YOUYou agree to indemnify HangFive if a claim is made against HangFive due to your actions. You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless HangFive, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney’s fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, Your conduct toward other users, or your breach of this Agreement.23. ACCEPTANCE OF TERMSBy using our Services, you accept the Terms of this Agreement. By using our Services, whether through a mobile device, mobile application, or computer, you agree to be bound by (i) these Terms, which we may amend from time to time, (ii) our Privacy Policy, and (iii) any Additional Terms Upon Purchase. If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use our Services. The section headings and summaries contained herein are inserted for convenience only and shall not be considered in interpreting any term or provision hereof. All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular or plural as the identity of the entities or persons referred to any require. Any word both capitalized and uncapitalized will be deemed to have the same meaning.24. ENTIRE AGREEMENTThis Agreement supersedes any previous agreements or representations. These Terms, with the Privacy Policy,and any Additional Terms Upon Purchase, contain the entire agreement between you and HangFive regarding the use of our Services. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your HangFive account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind HangFive in any manner.25. SPECIAL STATE TERMSSpecial terms apply in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin For subscribers residing in New York:• The Services do not guarantee any number of “referrals”—rather, the functionality of the Services is such that the subscriber can view as many profiles as he/she would like; • How your information is used and how you may access your information is set forth in our Privacy Policy;•You may review the New York Dating Service Consumer Bill of Rights here;